We Need a National Care Service - Solihull is a Case in Point
LAOut
Local Authorities Out of Social Services - Solihull a Case in Point
Local Authorities Out of Social Services - Solihull a Case in Point
Yes to,
Environmental Health, Council Tax and Non-Domestic Rates Collection, Waste Collection, Recycling, Street Cleaning, Food Hygiene, Health and Safety, Building Control, Licensing Taxis, Gambling, Alcohol, Entertainments, Events, Animal Activities, Skin Piercing and Scrap Metal, Register Births, Marriages and Deaths, Emergency planning, for Emergencies, Transport, Highways, Potholes, Road Safety and Maintenance, Footpaths, Bridleways, Flood Risk, Community Safety, Consumer Protection, Libraries, Homeless, Housing Advice, Housing Registers, Planning, Economic Development, Parks and Gardens, Public Toilets.
But
No to Social Services
Environmental Health, Council Tax and Non-Domestic Rates Collection, Waste Collection, Recycling, Street Cleaning, Food Hygiene, Health and Safety, Building Control, Licensing Taxis, Gambling, Alcohol, Entertainments, Events, Animal Activities, Skin Piercing and Scrap Metal, Register Births, Marriages and Deaths, Emergency planning, for Emergencies, Transport, Highways, Potholes, Road Safety and Maintenance, Footpaths, Bridleways, Flood Risk, Community Safety, Consumer Protection, Libraries, Homeless, Housing Advice, Housing Registers, Planning, Economic Development, Parks and Gardens, Public Toilets.
But
No to Social Services
Local Authorities Out - of Social Services
People in Ivory Towers Can Not and Should Not Run Social Services
It didn’t take long, less than a year after taking over from his predecessor the ‘Red Carded’ Nick Page, Paul Johnson picked up a Yellow Card from the National Watchdog of Local Authorities, the Local Government Ombudsman.
What has happened this time?
Well, it's Social Services again but this time it’s the Adult’s Directorate and the refusal to investigate and answer a complaint. The Council is culpable of an injustice or otherwise stated, guilty of maladministration.
Despite all Johnson’s pledges to Birmingham Live less than a year ago, all the damming reports about his former mentor and predecessor and a dysfunctional Children Service - what has changed?
There were warnings, over and over again about Children's Services before the avoidable tragic deaths of two children in the borough.
A complaint surely is a statement about something wrong or not satisfactory. All efficiently run entities have a complaints procedure. All Local Authorities must publish a complaints procedure that complies with the Local Authority, Social Services and National Health Service Complaint Regulations 2009, which Solihull did.
It seems however that Adult Social Services mislaid their copy – that - or they didn’t like it and binned it in favour of their whims as is so often the want of that Directorate.
An efficiently run entity surely, for its self-respect at least, would investigate the issues raised and one way or another attempt to resolve them – that is an everyday occurrence, and some outcomes are more palatable than others.
An efficient entity becomes so by listening to criticism and complaints – and learning from them – arrogant Ivory Tower entities, aloof that they are in a deluded capsule of infallibility.
Why would any entity refuse point blank to respond to a complaint?
Refusal to answer a complaint and instead clutching at spurious and embarrassing excuses to dodge reality is…
…well, it is the personification, it is the character of Solihull Adult Social Services, as the old saying goes, ‘don’t tell show’, and there it is, shown as clear as day, MALADMINSTRATION on Mr Johnson's Yellow Card.
But this was not a Straight Yellow Card.
No. he was warned time and time again, Member of Parliament Saqib Bhatti raised the issue with him, Solihull Cllr Courts raised the issue with him, and lawyers raised the issue with him but he is two high up in that Ivory Tower to engage with the real world.
But then again what does Mr Johnson know about Adult Social Care?
To answer that follow the adage ‘Show don’t tell - well there is nothing to show and nothing to tell.’
What has happened this time?
Well, it's Social Services again but this time it’s the Adult’s Directorate and the refusal to investigate and answer a complaint. The Council is culpable of an injustice or otherwise stated, guilty of maladministration.
Despite all Johnson’s pledges to Birmingham Live less than a year ago, all the damming reports about his former mentor and predecessor and a dysfunctional Children Service - what has changed?
There were warnings, over and over again about Children's Services before the avoidable tragic deaths of two children in the borough.
A complaint surely is a statement about something wrong or not satisfactory. All efficiently run entities have a complaints procedure. All Local Authorities must publish a complaints procedure that complies with the Local Authority, Social Services and National Health Service Complaint Regulations 2009, which Solihull did.
It seems however that Adult Social Services mislaid their copy – that - or they didn’t like it and binned it in favour of their whims as is so often the want of that Directorate.
An efficiently run entity surely, for its self-respect at least, would investigate the issues raised and one way or another attempt to resolve them – that is an everyday occurrence, and some outcomes are more palatable than others.
An efficient entity becomes so by listening to criticism and complaints – and learning from them – arrogant Ivory Tower entities, aloof that they are in a deluded capsule of infallibility.
Why would any entity refuse point blank to respond to a complaint?
Refusal to answer a complaint and instead clutching at spurious and embarrassing excuses to dodge reality is…
…well, it is the personification, it is the character of Solihull Adult Social Services, as the old saying goes, ‘don’t tell show’, and there it is, shown as clear as day, MALADMINSTRATION on Mr Johnson's Yellow Card.
But this was not a Straight Yellow Card.
No. he was warned time and time again, Member of Parliament Saqib Bhatti raised the issue with him, Solihull Cllr Courts raised the issue with him, and lawyers raised the issue with him but he is two high up in that Ivory Tower to engage with the real world.
But then again what does Mr Johnson know about Adult Social Care?
To answer that follow the adage ‘Show don’t tell - well there is nothing to show and nothing to tell.’
Because he should concentrate on...
Environmental Health, Council Tax and Non-Domestic Rates Collection, Waste Collection, Recycling, Street Cleaning, Food Hygiene, Health and Safety, Building Control, Licensing Taxis, Gambling, Alcohol, Entertainments, Events, Animal Activities, Skin Piercing and Scrap Metal, Register Births, Marriages and Deaths, Emergency planning, for Emergencies, Transport, Highways, Potholes, Road Safety and Maintenance, Footpaths, Bridleways, Flood Risk, Community Safety, Consumer Protection, Libraries, Homeless, Housing Advice, Housing Registers, Planning, Economic Development, Parks and Gardens, Public Toilets.
But Not Social Services
Copyright – the LAOut
Read...
Stop Pushing Carers to the Limit - Dominic Carter, Carers Trust’s Director of Policy & Public Affairs
Environmental Health, Council Tax and Non-Domestic Rates Collection, Waste Collection, Recycling, Street Cleaning, Food Hygiene, Health and Safety, Building Control, Licensing Taxis, Gambling, Alcohol, Entertainments, Events, Animal Activities, Skin Piercing and Scrap Metal, Register Births, Marriages and Deaths, Emergency planning, for Emergencies, Transport, Highways, Potholes, Road Safety and Maintenance, Footpaths, Bridleways, Flood Risk, Community Safety, Consumer Protection, Libraries, Homeless, Housing Advice, Housing Registers, Planning, Economic Development, Parks and Gardens, Public Toilets.
But Not Social Services
Copyright – the LAOut
Read...
Stop Pushing Carers to the Limit - Dominic Carter, Carers Trust’s Director of Policy & Public Affairs
We need a National Care Service
The Johnson Files